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Below you will find answers to the questions we get asked the most about UltraLinq. If you cannot find the answer to your question, please use the contact us page or if you are an existing client visit our Technical Support page

UltraLinq can support many Cardiology, Vascular, Nuclear and General Ultrasound exam types. UltraLinq also supports emergency medical and non-imaging exam reporting.

Cloud security at UltaLinq is the highest priority. UltraLinq is CE marked as a Class I medical device, FDA 510K cleared and HIPAA compliant. UltraLinq Healthcare Solutions has been accredited to EN ISO 13485.2016. 

UltraLinq utilises Electronic Security Measures and Access Controls (user permissions, new user activations), AES 256 bit encryption and Transport Layer Security (TLS) are used for all data transmission. Data is encrypted in transit and at rest.

UltraLinq uses a small piece of software called UpLinq to receive images transferred from the imaging machine and securely processes and uploads the images to our HIPAA-compliant cloud.

Yes. Our Implementation Specialist will work with your Team to plan and ensure legacy data is securely migrated into the UltraLinq platform, quickly and efficiently.

UltraLinq offers free and unlimited Technical Services support from the hours of 9AM – 5PM GMT, Monday to Friday. We offer 24/7 technical support for all emergencies.

UltraLinq offers free and automatic upgrades for the cloud-based platform throughout the year. Our Technical Services Department performs free UpLinq upgrades as available.

Yes, all new UltraLinq accounts include a full implementation with your own designated Implementation Specialist. Your Implementation Specialist will provide you with full training to use UltraLinq. We also offer self-guided tutorials in our Help Center for any new staff or as a training refresher.

UltraLinq is highly cost-effective and we are proud to provide you with transparent pricing options customised to your specific Department needs. Our pricing structure is flexible to adapt to your growing imaging management needs.

UltraLinq will store adult patient studies for 8 years. All paediatric studies will be stored until the patient is 25 years old. We will always contact you at before the end of the term to discuss extending storage options.

We’d be happy to help! Just complete the Contact form and we will contact you with further information or arrange a call to discuss your requirements.

PACS (picture archiving and communication system) is a medical imaging technology mainly used within a healthcare environment, to securely store and transmit electronic images and clinical reports. By storing the PACS documents on a secure cloud, the need for storing patient data on hard-copy CDs or local servers is eliminated. It also allows access to any permitted user from any location.

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