Telehealth may sound like it originated in the 21st century but remote patient care is older than you might think. With the sudden onset of COVID-19, we saw a renewed increase in the usage of telehealth platforms and those that support telehealth workflows, like UltraLinq. What started over 100 years ago, recently became more accessible and necessary than ever. As we saw our clients switch to Telehealth exclusive services, UltraLinq remained a flexible option to support in-office and remote imaging workflows.
While the choice to take part in telehealth has typically been patient driven, many practices are choosing this option over in-person visits as we work through the COVID-19 pandemic. The usage of telehealth has been safer for both patients and health care providers as it limited in person contact. HCPs have used remote workflows to screen patients for symptoms of COVID-19 as well as treat patients with chronic health issues, like cardiology or vascular disorders.
Some providers are choosing to work from home or a remote location instead of going into the office as a new round of stay-at-home orders are considered. This presented a challenge for providers and practices who rely on workstations or a combination of CDs and USBs for exam storage. UltraLinq saw many clients taking advantage of our completely cloud accessibility and storage by switching over to our cloud-based platform.
Our clients were able to access new and historical studies during follow up appointments with the ability to access UltraLinq from anywhere, at any time with an internet connection. They were also able to work collaboratively with their teams by referring studies within our platform. Our audit trail provides users with a history of actions made within their UltraLinq account and allows our clients to ensure that their in-office workflow remains intact while working remotely.
The history of Telehealth is older and more relevant than it may seem. Prior to the industrial revolution, most medical care took place in the home. In 1879, phone calls were used to reduce in-office and in-home visits. In the 1950s and 1960s, Project Mercury helped the development of telehealth to make major strides. As healthcare moves beyond in office visits, we see a return of in-home health care now in the form of telehealth.
As we head into 2021, many of our clients continue to provide services to their patients through telehealth. We are fortunate to work with practices that are able to be flexible in their methods during these trying times. We will continue to adapt with the current climate to provide our clients with the image management workflow they need, no matter where they provide patient care.